Questions & Answers

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    CONTACT INFORMATION

    50 East 52nd Street
    Brooklyn, NY 10022
    United States

    +1322224332
    +4643758533

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    SHOPPING INFORMATION

    WHAT IS VEDA CLOTHING ?

    Veda Clothing is our house brand. We are an ethnic wear rental store. We offer an exclusive collection of clothes and accessories.

    WHAT IF I ACCIDENTALLY STAIN THE DRESS ?

    We understand that clothing mishaps are not uncommon. Minor stains, nicks and damage to buttons and zippers will be taken care of by Veda Clothing free of charge.

    DO I NEED TO IRON THE DRESS MYSELF ?

    For the love of a wrinkle-free garment, we freshly steam-iron the garment before we deliver it to you. In case you feel it requires more ironing, please try steaming the garment on low heat with due care or contact the Veda Clothing stylist for advice.

    HOW DOES VEDA CLOTHING WORK ?

    We believe you don’t really need to buy when you can rent. And get yourself refrained from repeating your outfit. With us you may rent for a specific occasions or rent for entire month.

    WHAT IF I DAMAGE THE PRODUCT ?

    If the product is damaged beyond repair or if we never receive the product from you, you would have to pay an amount equivalent to 150% of the retail price. You may check our Privacy Policy for more details for that matter.

    HOW CAN I PLACE AN ORDER ?

    You can check-out our samples on the website to get an idea the kind of products we offer. Visit our store to collect your favourite dress. We have in-house experts to make the dress extremely comfortable and fit for you. You shall return it before your booking period ends.

    PAYMENT INFORMATION

    WHAT METHODS OF PAYMENT DO YOU ACCEPT ?

    We accept all major Credit/Debit cards. You may also pay Cash on Delivery or pay via PayTM.

    DO I HAVE TO PAY ANY SECURITY DEPOSIT IF YES, THEN WHAT IS THE TIME TAKEN TO PROCESS THE REFUND OF THE SECURITY DEPOSIT ?

    For a few outfits we collect 15 – 20% of the retail price as a security deposit. The exact amount depends on the outfit.

    The day you return your outfit, we perform a thorough quality check. After the outfit passes the quality check, we can return the deposit as follows based on your method of payment:

    • Online Payment- Your security deposit will be credited to your bank account within 7-10 working days.
    • Cash on Delivery: If you paid through cash on delivery we will refund the money by hand to hand.

    DO YOU DELIVER THE PRODUCTS ?

    We believe it’s best for you to come and check the outfit personally. You visit our store, check-out from several available options and take home what you like the most. And it also mostly saves both of us with back and forth.

    DO I NEED TO DRY CLEAN THE DRESS MYSELF BEFORE OR AFTER WEARING ?

    Not at all. Dry cleaning is always on us! We deliver the dress to you in perfect condition for you to just slip it on and dazzle. You do not need to dry clean the dress before returning it either! We mean it when we say we’re hassle free fashion at your doorstep.